Boletín HCSBA

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Córdoba: Servicio de Publicaciones, Universidad de Córdoba, Facultad de Medicina, Departamento de Medicina; 2010. 14.- Ditton-Phare P, Loughland C, Duvivier R, Kelly B. Communication skills in the training of psychiatrists: a systematic review of current approaches. Aust N Z J Psychiatry. 2017;51:675-92. 15.- Haskard KB, Williams SL, DiMatteo MR, Rosenthal R, White MK, Goldstein MG. Physician and patient communication training in primary care: effects on participation and satisfaction. Health Psychol. 2008;27:513-22. 16.- Pehrson C, Banerjee SC, Manna R, Shen MJ, Hammonds S, Coyle N, Krueger CA, Maloney E, Zaider T, Bylund CL. Responding empathically to patients: development, implementation, and evaluation of a communication skills training module for oncology nurses. Patient Educ Couns. 2016 Apr;99(4):610-6. 17.- Superintendencia de Salud. Disponible en: https://www.superdesalud.gob.cl/consultas/667/w3-propertyvalue-4185.html. Accedido [julio de 2024]. 2012. 18.- Taylor DM, Wolfe RS, Cameron PA. Analysis of complaints lodged by patients attending Victorian hospitals, 1997-2001. Med J Aust. 2004 Jul 5;181(1):31-5. 19.- Wofford MM, Wofford JL, Bothra J, Kendrick SB, Smith A, Lichstein PR. Patient complaints about physician behaviors: a qualitative study. Acad Med. 2004 Feb;79(2):134-8. 20.- Shanafelt TD, Hasan O, Dyrbye LN, Sinsky C, Satele D, Sloan J, West CP. Changes in burnout and satisfaction with work-life balance in physicians and the general US working population between 2011 and 2014. Mayo Clin Proc. 2015 Dec;90(12):1600-13. 21.- Moss M, Good VS, Gozal D, Kleinpell R, Sessler CN. An official Critical Care Societies Collaborative statement-burnout syndrome in critical care health-care professionals: a call for action. Chest. 2016 Jul;150(1):17-26. 22.- Association of American Medical Colleges (AAMC). Medical school objectives project: report III contemporary issues in medicine: communication in medicine. Washington DC: Association of American Medical Colleges; 1999. 23.- Association of American Medical Colleges (AAMC) Interprofessional Education Collaborative (IPEC). Core competencies for collaborative practice. Washington DC: Association of American Medical Colleges; 2011. 24.- Rosselot E. Looking for the physicians that our countries need: emphasis on communication and training of academics. Rev Med Chil. 2003;131:331-7. 25.- Asociación de Facultades de Medicina de Chile (ASOFAMECH). Informe final comisión perfil egresado de medicina ASOFAMECH. 2016. 26.- Joint Commission. Improving handoff communications: meeting national patient safety goal 2E. Joint Commission Perspectives on Patient Safety. 2006;6(8):9–15. Referencias:

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